Industries
ERPNext for IT and Services
Run projects, track time, bill clients and manage your team from one system built around people and hours.
Book a DemoYour people are your product
Service businesses sell time and skill. If hours are not recorded, they cannot be billed. If projects run over budget, the profit disappears without anyone noticing.
ERPNext connects projects, timesheets, billing, support and HR. You can see which projects make money, who is busy and which invoices are pending, without pulling data from separate tools.
Common problems we see
- Billable hours not recorded or not billed
- No clear profit per project or per client
- Monthly retainers and AMC invoices raised late
- Support requests spread across email and chat
- Leave, attendance and payroll handled in separate tools
How ERPNext helps IT and Services businesses
Standard ERPNext features, set up for the way your industry works.
Projects and tasks
Plan projects with tasks, owners and deadlines. Track progress on a Gantt chart or task board.
Timesheets
Team members log hours against projects and tasks. Managers approve them before billing.
Billing from timesheets
Turn approved hours into sales invoices at each person's billing rate.
Retainers and AMC
Set up subscriptions for monthly retainers and maintenance contracts so invoices are created on time.
Support tickets and SLA
Log client issues, assign them to the team and track response and resolution times against your SLA.
HR and payroll
Manage leave, attendance, expense claims and salary processing for your whole team.
Modules we usually set up
Read more about the ERPNext modules that matter most here.
How we implement ERPNext
Understand your process
We meet your team and map how orders, stock and money move today.
Set up and customise
We configure ERPNext and add the fields, reports and rules your industry needs.
Move data and train
We import masters and opening balances, often from Tally or Excel, and train each team.
Go live and support
We stay with you through the first month-end and offer support plans after that.
Frequently asked questions
Can we see profit for each project?
Yes. ERPNext compares project revenue with costs from timesheets, purchases and expenses, and shows the margin.
Can clients raise support tickets?
Yes. Clients can raise tickets through a portal or by email, and your team handles them in ERPNext or Helpdesk.
Can we bill in foreign currency?
Yes. You can invoice clients in their currency, and ERPNext handles exchange rates and gain or loss.
Talk to us about ERPNext for IT and Services
Tell us how your business works today. We will show you how it would run in ERPNext.
Book a Demo
