Services
ERPNext Training and Support
Empower your team with the right ERPNext skills and ensure continuous system performance.
A system is only as good as the people using it
ERPNext can do a lot, but only if your team knows how to use it. Without proper training, users fall back to Excel, data goes in wrong and reports stop being reliable.
We train your team on the screens they use every day, and we stay available after go-live to answer questions, fix issues and keep your system up to date. We can also add an AI assistant inside ERPNext so users get answers on the spot.
Who this is for
- New ERPNext users before or after go-live
- Teams with new staff joining who need to learn the system
- Businesses whose ERPNext partner is no longer available
- IT teams who want to manage and extend ERPNext themselves
Training and support we provide
User training
Role-wise sessions for sales, purchase, stores, production and accounts, using your own data.
Admin training
Training for your system admin on users, roles, settings, custom fields and print formats.
Technical training
Frappe development training for your IT team, covering apps, doctypes, scripts and reports.
User guides
Short process notes and screen guides your team can refer to later.
Support plans
Help by email, phone and screen share for questions, small changes and issues.
Upgrades and monitoring
Version upgrades, backups and server health checks to keep the system running well.
How we work
Assess
We check who uses the system and where they need help.
Plan
A training plan by role, with dates agreed with your team.
Train
Online or on-site sessions, recorded where possible.
Support
Ongoing help through a support plan that suits your size.
Frequently asked questions
Is training online or on-site?
Both. Most training is done online with screen sharing. On-site training can be arranged for larger teams or plant visits.
Can you support an ERPNext system set up by someone else?
Yes. We start with a short review of your setup, then take over support.
How do we raise a support request?
Through our support portal, email or phone. Each request is tracked until it is closed.
Related services
Ready to start?
Tell us about your project and we will get back to you within one working day.
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